FREQUENTLY ASKED QUESTIONS

We are a Rent & Return Floral Boutique, specializing in premium silk wedding flower collections. Our blooms are rented for a fraction of the cost of a traditional florist, saving couples over 70%.

We are located in Louisiana, but we ship anywhere in the United States & Canada, with the exception of Hawaii.

We do not have a storefront. We are an online-based company. We go through great lengths to show you detailed photos of our flowers. We want you to know exactly what your flowers will look like as they walk down the aisle.

We ship everywhere in the United States of America and Canada, with the exception of Hawaii. Orders shipped to Canada are subject to additional duties and fees which are based on the subtotal of the order and the province to which the order is being shipped. This fee will be collected by FedEx, on behalf of the Canadian Government, and is out of our control.

Yes, there are two ways you can preview our blooms! You can order a preview pack and sample two bridesmaid bouquets, two centerpieces, or one of each. Preview packs are shipped via ground transit service, with an estimated delivery date that is not guaranteed. Preview packs are intended for in-home trials, not for special events. If you would like to view our products for an event please place an order for a regular rental to ensure on-time delivery. Or you can visit one of our retail partners near you to see a bridal bouquet in store.

Yes! You are welcome to mix & match products from different collections to achieve your desired look. For example, pair The Jane Bridal Bouquet with The Stella Bridesmaid Bouquets.

Yes! We hand select every flower stem that goes into each of our designs, sourcing our flowers from a premium silk floral supplier. We’re perfectionists, detail-oriented, and only want to provide the most gorgeous wedding flowers. Our flowers look fantastic in photos and even better in person. See what real brides are saying in our Facebook group

Yes, you're able to PURCHASE a toss bouquet for $8 at checkout. This one is for keeps! The toss bouquet is made of ivory peonies and coordinates perfectly with any collection you choose.

No, we do not design custom collections by request. But we are always working on new designs and concepts and strive to offer a variety of beautiful, on-trend wedding flower options for every style. Feel free to get in touch with us to ask about any collections that might be in the works. Keep in mind that you are able to mix & match pieces from different collections.

Yes! You can rent a bridal bouquet for your bridal portrait session, by placing a separate order for this occasion. Simply select the bouquet of your choice and the dates that coordinate with your session.

Yes! We totally understand that some brides love their bouquets so much they want it to have and to hold forever, and what a perfect keep-sake! You can purchase a brand new, never rented before bouquet starting at $200. During checkout, you’ll be asked if you’d like to receive your purchased bouquet early. By selecting this option, you’ll receive your bouquet within 10 business days of placing your order. Purchased bridal bouquets must be returned within 5 days of the delivery date to receive a full refund.

Yes! We sell cake cluster bundles that coordinate with each of our collections. The cake clusters are for PURCHASE and should not be returned. Purchase multiple bundles to achieve the cake design of your dreams!

Yes, our centerpieces come to you just as they are photographed. Centerpieces are secured tightly within the vase to withstand shipping conditions, so flowers cannot be removed.

Simply add all desired products to your shopping cart, select your wedding date, and review and agree to our rental policy. Next, you will be prompted to submit your payment information. We will charge a 50% deposit at the time of check out. This will secure your wedding flowers for your wedding date. The remaining balance will automatically be initiated when your order ships. All costs on our website are in USD, and the conversion will take place through your financial institution.

Edits to an order can be made through your customer portal by clicking 'Add’ within the order details. Edits to your order can be made up until 30 days before the event date. Within 30 days, deletions are not accepted but additions and substitutions are based on availability and can be made by contacting customer service. For additional assistance editing your order, please contact info@sbblooms.com and we’d be happy to help!

We recommend placing your order 3 - 6 months before your wedding date, but at least a minimum of 30 days out. If you are looking to book within 30 days of your event date, please reach out to info@sbblooms.com.

The final balance will be charged when your flowers are shipped from our facility, up to 10 days prior to the wedding date. You will receive a payment confirmation email once the remaining balance has been initiated.

No! You will receive a prepaid shipping label along with instructions when you receive your order. All shipping costs for the delivery and return are included in your order.

No problem, please return to your nearest FedEx on the following Monday.

No problem, please return to your nearest FedEx on the following business day.

We are willing and able to reschedule your event date to any future date without any restrictions or change fees. If you need to reschedule your event date, please email info@sbblooms.com.

If your event date has changed, we can reschedule or hold your order open indefinitely, until new plans have been made. We can also scale back your order if needed. However, we must uphold our terms and conditions which states that any order canceled less than 90 days out from the original event date will forfeit the 50% deposit. If you are considering rescheduling, we suggest leaving your order open to give you time to make those decisions. Please notify us of your plans at info@sbblooms.com.

All rented items are disinfected before and after every rental. Bouquet stems are wrapped with NEW satin ribbon before every rental. In addition, all products are “quarantined” during transit for a minimum of 3 days before arriving at your doorstep.